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FAQ 자주하는 질문

53
others
Notice for Customs (Foods)
    A :

    Each country has different regulations for the importation of the food related items.

    Countries that prohibit importation of the food related items are: Australia, Austria, Brunei, Czech Republic, Denmark, Mongolia, Netherlands, Swiss, Switzerland, Thailand, Turkey, and Ukraine.

     

    Countries with strict regulations are: Canada, Philippines, Taiwan, Germany, Vietnam, Sweden.

    Therefore please be advised upon purchasing food related items.

     

    For more details, please contact the Custom of the country you are residing in.

     


52
others
Optimized internet browser for OWN8PM; having a problem with page.
    A :

    OWN8PM service is designed to work with the Microsoft Internet Explorer9.0~10.0, on Windows 10.


       


    If you already use Internet Explorer, please be advised that you need to deactivate the pop-up blocker by clicking Tools > Pop-up blocker > off.


     


    Some functions and features you use on other internet browsers (such as Chrome, Firefox, Safari, Opera and etc.) may not work.


     


    Therefore, we recommend you use the IE browser to make sure our service display quickly without causing troubles.


     


    If you already use the Internet Explorer, please go to Tools > Internet options > See the second sector > Click delete > Delete cookies, cashes, data, etc > restart your computer, and try again.


     


    Otherwise, it may occur temporarily, in that case, we would like you to re-try to do it after a few hours.


     


    If you are already using Microsoft Internet Explorer and it does not work even though you tried after several hours,


     


    We hope that you could send us the screenshots which you find are related to the matter. (photos of every step till the error occurs are highly required.)


51
others
What is duty(import tax)?
    A :

    *Custom import tax

     

    The import tax is applied upon the items going through the Customs.

     

    The tax is a system to protect domestic industry and economy.

     

    For domestic (South Korea) residents importing item from overseas with the prices over 150 USD

    (fees include product fee + delivery fee + insurance fee), the import tax is levied.

     

    Normally for standard clothing, import tax of 13% and additional tax of 10% needs to be paid for the item to pass through Customs.

     

    Example) For purchased clothing

    Custom import fee: Total purchase price X 13%

    Additional tax: (Total purchase price + Import fee) X 10%


50
others
Notice for customs (International Shopping)
    A :

    For international shipping, depending on the country’s Customs, the Custom tax may occur.

    Please be noted that the tax incurred from the Customs will need to be paid by the customer who have ordered the item.

     

    For more details, please contact the Custom of the country you are residing in.


49
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Notice for Customs (Foods 2021-02-10
What is duty(import tax)? 2021-02-10
Notice for customs (Inter 2021-02-10
[Cancellation] My orders 2021-02-10
[Cancellation] Why were m 2021-02-10
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